Repairs and
maintenance
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It’s essential you maintain security/automated devices – technology changes quickly and systems need to be recalibrated and updated to keep them working correctly. From intruder alarms and fire alarms to CCTV systems and electric shutters, regular servicing prevents breakdowns, reduces costs, and gives you peace of mind. Not only that, regular maintenance prevents the need for costly repairs and emergency callouts, giving you control and peace of mind. We provide flexible maintenance contracts and responsive Patron security repairs, including emergency security repairs and 24/7 callouts in Ashford and across Kent.
We can offer long-term and short-term service plans, as well as ad hoc repair services and emergency callouts. Please get in touch to discuss your options further – call 01233 334135 (select option two in an emergency) or email enquiries@patronltd.co.uk.
Flexible service plans
We understand that one size doesn’t fit all. That’s why our security maintenance service plans are fully flexible and tailored to your needs. Whether you’re a homeowner or need commercial security servicing, we’ll work with you to create a plan that fits.
Our customers can choose monthly payment plans, making the cost of alarm system servicing in Ashford more manageable throughout the year. If you’re comparing flexible service contracts, Patron stands out for value and transparency.
Get in touch
Contact Patron – fill in our form and a member of our team will contact you within
24 working hours to discuss servicing and maintenance in more detail.
Three-year inclusive warranties for maintenance customers
We offer warranties of at least three years on all products that we install. If you take up a service plan with us, everything will be covered for three years. This includes all our workmanship, hardware, software and everything else to do with the physical product and the way it has been installed. Enjoy the benefits of a three-year warranty security maintenance agreement that provides total assurance.
Repair service:
We offer standard repairs if you require them, along with a 24/7 emergency callout service for customers who have chosen our maintenance plan. If you need us quickly, any time of the day or night, we’ll respond straight away and can guarantee to be on site with you within four hours. We offer this service 365 days a year, providing a reliable repair service so you can have complete peace of mind. We also offer ad hoc CCTV system repair in Kent, gate & shutter repairs in Ashford, and other urgent services at our discretion for new clients.
Depending on your requirements, you can also choose a maintenance plan without additional callout fees, making our emergency service great value for money. If you need us in an emergency, please call 01233 334135 and select option two. What to expect from a security repairs plan? Prompt attendance, reliable fixes, and system checks that minimise future risk.
Intruder alarm maintenance
We have built our business on reliable installation and maintenance services for intruder alarms, giving you the ongoing security you need for your home or business. In some instances, you will need to have your alarm serviced in order to keep your insurance policy valid.
We can also offer maintenance and servicing for existing alarm systems that haven’t been installed by our team. Not sure how often you should service your intruder alarm system? Ask our team for personalised advice. Servicing always pays off and ensures you can rely on your intruder alarm to give you the degree of protection you need – talk to us to find out your options.
Why choose us
What else can we do for you?
Explore the full range of services offered by Patron.
We can link your smart home technology, giving you control over multiple systems at the touch of a button.
Discover home cinema options, distributed TV solutions and smart home audio systems.
Protect your home – consult the experts on intruder alarms, CCTV, electric gates and access control.
Stay better connected – we can help you with optimised Wi-Fi connections and data cabling in the home as well as commercial networks.
We can design and install smart lighting systems for homes and businesses, as well as security lighting.
Frequently asked questions
How often should I service my alarm or CCTV system?
We recommend annual servicing for most systems, though high-traffic premises may benefit from biannual checks.
What does Patron’s flexible maintenance plan include?
Our plans cover servicing, troubleshooting, minor repairs, and 24/7 emergency support if selected.
How does the three‑year warranty work?
Your warranty covers all installed equipment and our workmanship for three years, as long as you’re on a service plan.
Do you offer emergency call‑outs in Ashford?
Yes – we guarantee to be on-site within four hours, any time of day or night.
Will repairs include hardware and software?
Yes. We cover everything from mechanical issues to system firmware or software errors.
Can I pay monthly for service contracts?
Absolutely. We offer easy monthly payments so you can budget for your security maintenance.
Do you maintain systems installed by other providers?
Yes – we’re happy to support systems we didn’t install, following an initial inspection.
What are the benefits compared to standard fixed‑term contracts?
Our contracts are flexible, affordable, and tailored. No long tie-ins, just quality service.
Contact Patron
If you need flexible maintenance and servicing options, contact Patron.
We’ll be happy to answer your questions and set up a free initial meeting.
Call 01233 334135 or email enquiries@patronltd.co.uk.
